CSE 352 E-commerce Applications Technology and Strategy (3)

Instructor

Roger Nagel

Current Catalog Description

E-commerce applications for business: enterprise resource planning, (ERP); customer relationship management (CRM) and supply chain management (SCM); information innovation strategies and their dependence on a common technology architecture; technical, logistical and cultural implications of building and operation information integration systems applications. Prerequisites: Consent of instructor. (ES 1.5), (ED 1.5)

Textbook

E-Business 2.0: Roadmap for success, Author Dr. Ravi Kalakota, 2001, ISBN 0-201-72165-1, Addison-Welsey

References

Topical articles and web based materials - changes each semester

Course Outcomes

  1. To have students understand the technological and strategic objectives of information integration as used in industry today
  2. To examine the evolving technological and strategic imperatives of information based applications in business
  3. To examine, study and understand the power of various levels of information integration in current business applications software systems
  4. To examine the value and operating principles behind ERP, SCM, and CRM systems, and to understand why they are being deployed, and integrated
  5. To explore, and understand the concepts which cause failures in business software applications, and what must be done to reduce such failures

Major Topics Covered in the Course

  • Information integration levels, ERP.SCM, CRM case studies and failure analysis of software applications in business.
  • Laboratory projects (specify number of weeks on each)
  • Estimate CSAB Category Content
  • CORE ADVANCED
  • Data Structures
  • Computer Organization and Architecture
  • Algorithms Software Design
  • Concepts of Programming Languages
  • Oral and Written Communications
  • Every student is required to:

                   1. submit at least 2 written reports (not including exams, tests, quizzes, or commented programs) of typically 5 pages

                   2. make 2 oral presentations of typically 60 minutes duration. Include only material that is graded for grammar, spelling, style, and                            so forth, as well as for technical content, completeness, and accuracy.

  • Social and Ethical Issues
  • They spend some twenty five percent of their time understanding the people side of the software applications and how critical that is to success
  • Theoretical Content
  • Problem Analysis
  • Solution Design
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